Privacy Policy

Last updated: March 1, 2026

1. Information We Collect

When you create an account, we collect your name, email address, company name, and payment information. We also collect usage data such as features accessed, pages viewed, and actions taken within the platform to improve our services.

Business data you enter into Hammr — including contacts, leads, projects, estimates, and invoices — is stored securely and is only accessible by authorized members of your organization.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process payments and manage your subscription
  • Send transactional communications (account updates, billing notices)
  • Provide customer support
  • Analyze usage patterns to improve the product

We do not sell your personal information or business data to third parties.

3. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure password hashing, and regular security audits. Access to production systems is restricted and monitored.

4. Third-Party Services

We use trusted third-party services to operate our platform, including:

  • Stripe — for payment processing and subscription management
  • Vercel — for application hosting
  • Neon — for database hosting

These providers have their own privacy policies and are committed to protecting your data.

5. Data Retention

We retain your data for as long as your account is active. If you cancel your subscription, your data is retained for 30 days to allow for reactivation. After that period, your data is permanently deleted from our systems.

6. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a full export of your data by contacting our support team.

7. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party advertising or tracking cookies.

8. Contact

If you have questions about this privacy policy, please contact us at privacy@contractorcrm.com.